F.A.Q

Order Information
 

Please make sure to order in plenty of time and check your details carefully before purchasing.

If you're in a hurry and need an item quickly please get in touch before ordering as we may be able to assist you and give you a quote for a shipping upgrade.

If you leave a note at checkout without contacting us beforehand we cannot guarantee your request will be fulfilled. We will try our best, however there may be an occasion when an order is refunded because we cannot fulfil a request in such a short time.

Returns, Exchange & Missing Item Policy
 

We gladly accept returns within 7 days of delivery. Items must be posted back within 14 days of delivery. Contact us before returning.

Request a cancellation before your order is dispatched.

We don't accept exchanges but you are welcome to arrange a return with us and place another order.

The following items can't be returned -
• Custom or personalised orders
• Digital downloads
• Items on sale

Buyers are responsible for return postage costs.

If the item is not in its original condition the buyer is responsible for any loss in value.

If you’re missing an item please contact us within 7 days of receiving your order. After this time it is likely that we won’t be able to assist. 

 

Notify us of missing orders straight away as we may not be able to help after a long delay.

Digital Download Information
 

For help and advice with downloading your digital order please check out this help page.

Our digital download listings are for personal use only and are available as a printable download only. No physical copy will be shipped out to you. By purchasing our digital download listings you agree not to alter and resell or redistribute the artwork or any part of it.

Digital download products are non refundable.

Delivery Estimates
 

Please use this information as a guide only.

Royal Mail UK Delivery -
2nd Class - estimated 3-5 working days.
1st Class - estimated 1-2 working days.

CURRENTLY UNAVAILABLE! Royal Mail International Delivery -
Sent standard International or tracked and/or signed, estimated to deliver to -
Europe in 7-21 working days.
The Rest of the world in 14-28 working days.

It is not uncommon for delivery to take slightly longer to certain areas of the world, however in most cases parcels are received within these estimates.

Please Note that delivery times are not guaranteed and are approximate, they do not account for factors such as, but not limited to customs delays, weather, bank holidays etc.